Privacy Policy

Effective Date: May 2026

At DeNobilis d.o.o., we are committed to protecting your privacy and handling your personal data responsibly, securely, and transparently.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, contact us, or book our chauffeur and executive transportation services.

1. Company Information

DeNobilis d.o.o.
Ferrarska ulica 5B
6000 Koper – Capodistria, Slovenia
Email: info@denobilis.ch


2. What Information We Collect

When using our website or contacting us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Pickup and destination details

  • Flight information

  • Booking preferences

  • Billing information

  • IP address and browser information

  • Communication history

We only collect information necessary to provide and improve our services.

3. How We Use Your Information

Your information may be used to:

  • Process and manage bookings

  • Provide chauffeur and transportation services

  • Communicate regarding reservations or inquiries

  • Improve our website and customer experience

  • Prevent fraudulent activity or misuse

  • Comply with legal obligations

We do not sell your personal data to third parties.

4. Booking & Chauffeur Services

To fulfill transportation requests, certain booking details may be shared with assigned chauffeurs or transportation partners strictly for operational purposes.

This may include:

  • Passenger name

  • Pickup/drop-off location

  • Flight details

  • Contact information

  • Special requests related to the booking

All partners are expected to handle customer data confidentially.

5. Payments

Payments may be processed through secure third-party payment providers. We do not store full credit card information on our servers.

Payment providers may process:

  • Billing information

  • Payment card details

  • Transaction verification data

All transactions are protected using industry-standard encryption technologies.

6. Cookies & Analytics

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze traffic and usage

  • Remember preferences

  • Enhance performance and security

You may disable cookies through your browser settings at any time.

7. Data Security

We implement appropriate technical and organizational security measures to protect personal data against:

  • Unauthorized access

  • Loss

  • Misuse

  • Disclosure

  • Alteration

However, no online transmission or storage system can be guaranteed as 100% secure.

8. Data Retention

Personal data is retained only for as long as necessary:

  • to fulfill service obligations,

  • comply with legal requirements,

  • resolve disputes,

  • or enforce agreements.

When data is no longer required, it is securely deleted or anonymized.

9. Your Rights

Depending on applicable data protection laws, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent

  • Request a copy of your stored data

Requests may be submitted to:
info@denobilis.ch

10. Third-Party Services

Our website may contain links or integrations with third-party platforms such as:

  • Google

  • Instagram

  • LinkedIn

  • Payment providers

  • Analytics tools

We are not responsible for the privacy practices of external websites or services.

11. Changes to This Policy

DeNobilis d.o.o. reserves the right to update this Privacy Policy at any time to reflect legal, operational, or technical changes.

Updated versions will be published on this page.

12. Contact

For any privacy-related questions or requests:

DeNobilis d.o.o.
Ferrarska ulica 5B
6000 Koper – Capodistria, Slovenia
Email: info@denobilis.ch